Terms & Conditions

Area of application

ARYA - Groß- und Einzelhandelsgesellschaft mit beschränkter Haftung , Haus der Mode 3, Frankfurter Straße 70-72, Raum 50+64, 65760 Eschborn, Germany, duly represented by its managing director Vijay Kapur [hereinafter referred to as ARYA or We] operates the online shop Krystall and Soamas under the Internet address www.krystall-soamas.com through which the accessories of the Krystall and Soamas line are offered for sale. The general terms and conditions hereinafter extend to all contracts concluded with ARYA on acquiring and the delivery of goods from the online shop Krystall and Soamas, regardless of the telecommunication means used. We do not recognise any provisions of the orderer that depart from ours unless we have accepted their application in writing.

The order process and concluding a contract

Only persons who are of full age can order.

• The presentations of goods in the Krystall and Soamas Shop only constitute a non-binding request to you to order goods in the Krystall and Soamas Shop.
• When you send the order, you are submitting a binding offer for concluding a purchase contract.
• Said offer is accepted by the delivery of the goods. The automatic order confirmation email does not yet constitute acceptance of the order. Instead, it only documents that we have received the order.
• ARYA is at liberty not to accept online orders. The decision on this is at ARYA's unqualified discretion. If ARYA is not going to carry out an online order, ARYA shall notify the orderer of this without delay.
• Contracts only materialise with ARYA. The contractual language is German.

Prices and shipping expenses

The prices given at the point in time of the order on www.krystall-soamas.com shall be authoritative. Said prices are from ARYA and are in euros. Said prices are gross prices, i.e. including the statutory turnover tax applicable in each event and excluding any shipping expenses.

All shipping shall be with DHL. ARYA shall bear the risk of transport. The shipping fee is free within Germany and 20€ within EU countries. Please get in contact with our Customer Care Team by email if you have any questions on the amount of the transportation expenses abroad:customercare@krystall-soamas.com.

Delivery to countries not in the European Union

Shipping expenses and delivery times will be given at your request.

Payment

The orderer can only pay the purchase price and the shipping expenses for the goods ordered by Paypal Plus.

Delivery service

It might happen that an article is temporarily unavailable. You will be notified of this as quickly as possible, however no later than 14 days after your order. In this case, we will first of all send you the articles from your order that are in stock so that you will not have to wait for all of your articles to be shipped. We will then send you the article to be subsequently delivered as quickly as possible without additional shipping expenses. If you no longer want the article to be subsequently delivered, please just notify us of this by email.

Unavailable articles

We will notify you if we do not accept your order in the unusual case that an article that you ordered is no longer available.

Revocation advice

Your right to revoke your order

You can revoke your contract declaration in text form (i.e., by letter, fax or email) within 14 days without giving reasons or - if the thing is handed over to you before the expiration of the period - by returning said thing. Said period shall begin after receipt of this advice in text form, however not before the recipient receives the goods (not before receipt of the first partial delivery with recurring delivery of similar goods) and also not before compliance with our notification obligations pursuant to Article 246, Section 2 in connection with Section 1, Paragraphs 1 and 2 of Einführungsgesetz zum Bürgerliches Gesetzbuch (Introductory Act on the German Civil Code) as well as our obligations pursuant to Section 312e, Paragraph 1, Sentence 1 of Bürgerliches Gesetzbuch (German Civil Code) in connection with Article 246, Section 3 of Einführungsgesetz zum Bürgerliches Gesetzbuch (Introductory Act on the German Civil Code). Sending revocation or said thing in due time shall suffice for being within the period of revocation.

The consequences of revocation

In the event of effective revocation, the performance received on both sides shall be returned and any utilisation derived (such as interest) shall be issued. If you cannot return the performance received to us in whole or in part or only in a deteriorated condition, you will have to replace the value to us to this extent. This shall not apply in the event of allowing the use of things if said deterioration of the thing can be exclusively attributed to testing it – as might be possible for you in the shop. Otherwise, you can avoid the obligation of replacing the value for any deterioration arising from using the thing as intended by not starting to use the thing as your property and avoiding whatever impairs its value. Things that can be shipped as packages shall be sent back at our risk.

Any obligations to reimburse payments have to be complied with within 30 days. Said period shall commence for you when you send your declaration of revocation or the thing and said period shall commence for us when we receive it. End of revocation advice

Revocation shall be sent to:

ARYA - Groß- und Einzelhandelsgesellschaft mit beschränkter Haftung
Haus der Mode 3
Frankfurter Straße 70-72
Raum 50+64
65760 Eschborn
Germany
Fax: +49 6196 998366
E-mail: returns@krystall-soamas.com

The goods shall be returned to:

ARYA - Groß- und Einzelhandelsgesellschaft mit beschränkter Haftung
Haus der Mode 3
Frankfurter Straße 70-72
Raum 50+64
65760 Eschborn
Germany

Warranty

The statutory warranty regulations shall apply in the absence of any other explicit agreement.

Reservation of title

The goods shall remain our property until complete payment.

Data protection

Data is processed pursuant to the specifications the applicable Bundesdatenschutzgesetz (German Data Protection Act) and the Telemediengesetz (German Telemedia Law).

We provide Personal Data to any third party.

The data needed for handling transactions are stored and passed onto undertakings affiliated with us or our service partners when the order is handled who work for us as commissioned data processers as defined by the Bundesdatenschutzgesetz (German Data Protection Act).

You may rest assured that all personal data are generally treated strictly confidentially and your concerns meriting protection shall be strictly taken into consideration pursuant to the statutory regulations.

Choice of law and validity

German law shall apply excluding the UN Convention on the International Sales of Goods. Should one or several of the provisions be invalid, this shall not affect the validity of the provisions.